“We couldn’t sign you in. Something went wrong…” — what does that mean?

This message indicates a system error (not wrong credentials). For example:

• Database connection issue

• Network hiccup

• Unexpected server-side error

What to do

• Try again after 1–2 minutes.

• If it persists, report the issue (see “Report issue” below) and include:

  • the email you tried logging in with (if appropriate)

  • time of attempt

  • screenshot of the error message